Del-Air  TAB  Software

Specializing in software for the HVAC Testing & Balancing industry

 

 
 
 

Frequently Asked Questions

  

 

 

Is this a one-time fee?

Yes, this is a one-time fee.  There are no monthly fees, subscriptions or renewals.

 

 

Can we use an iPad or other Tablet with this software?

Ours is not a stand alone program, it is an enhancement to Microsoft Excel.  Therefore, you must already have Microsoft Excel installed on whatever device you plan to use. 

 

There are now many Tablet manufactures (HP, Samsung, Acer, Lenovo, etc) that are running Windows on their Tablets.  These devices will also run Microsoft Excel.  This article states:  "Anything you can run on a desktop will run on a Windows 7 tablet"

 

Microsoft has released their own tablet, called Surface.  The Surface tablet is running the current version of Windows, and can be preloaded with Microsoft Office, which includes Excel.

 

Also, some computer manufacturers, such as Dell, are now making tablets that convert to laptops.  These machines basically serve the function of both a laptop and a tablet.

 

So, if your device is running a fully functional version Microsoft Excel 2007, or newer, our program should function on your device. However, to be sure, download and install our Trial Program.

 

 

Can we use a smartphone or PDA with this software?

Ours is not a stand alone program, it is an enhancement to Microsoft Excel.  Therefore, you must already have Excel installed on whatever device you plan to use.  However, if your work computer is a PC that runs Windows XP Professional, Windows Vista Business, Windows 7 Pro, or a Windows Server operating system, you can set it up to be a remote desktop server; this will allow you to connect your smartphone to it over Remote Desktop Protocol (RDP).  Then, you can use your iPhone/iPad, Android device, or Windows phone to access the Excel program, and our software, that is on your PC, to remotely enter field data.

 

If you are looking for a way that your field technicians can record the data to their smartphones, so they can later upload the data to a server for report compiling, this is not the software for you.  There are already other companies offering this capability.

 

What we are offering is a more convenient and productive way for you to manage your reports in house, instead of outsourcing this process.  Allowing you to save money by eliminating monthly and annual fees, and have more control over the creation and appearance of your reports.

 

 

Is an internet connection required to run the software?

No internet connection is needed to run or install the software.

 

 

Are any of the worksheet calculations done automatically?

Yes, but only if you purchase our software with the pre-installed templates.  If you look through our Sample Templates, please take notice of every place you see a   0   or   #DIV/0?   or    0.0   This is a value that is automatically calculated.

 

UPDATE: Since our most recent upgrade, there are even more calculations that are being done automatically.

 

 

How do I obtain the software?

A download button will appear immediately after you make the payment.  Just click on this button, and our software will be downloaded to your computer.

 

 

Can I create digital copies of our final report?

Yes, most Excel versions have a built-in feature that will automatically create a PDF file of your entire report.  Click here for instructions.  If you are using a version of Excel that does not have this feature, you can obtain free PDF converters by performing an internet search.

 

 

Do you provide technical support?

Yes, we will provide technical support...no additional charge.  We can not afford to leave you stranded.  If we did, our reputation will quickly become tarnished, considering the relatively small world of testing and balancing.

 

 

Can scanned documents or pictures be inserted into the Excel worksheets?

Yes they can.  In fact, if you look through our Sample TAB Report, the static pressure "sketch" on the Static Pressure Profile page (page 6) is a .bmp image that was inserted onto that particular page.  If you purchase our software, we can help you through this process...no additional charge.

 

 

Your name and logo are all over the Sample TAB Report and the Sample Templates.  Will this be on the forms that we use?

No, we will not place our brand anywhere on the forms.  The samples have our brand on them just to show Excel's capabilities.  If you decide to purchase our software, with the full set of pre-installed templates, you can easily replace any of our company information, and logo, with your own designs.  Click here to see how.  If you have trouble with this, just contact us and we will help you...no additional charge.

 

 

We already have templates, but they are in a different program.  Can we use them?

If you want to use those forms, they will have to be converted to the Excel format.  You will certainly have some things to "clean-up" if you are successful in doing an automatic conversion...like formatting the Excel cells to recognize the data as numbers, text, dates, etc. ...setting up the auto sum, and formulas, to work with the proper cells, so you get the expected results.  There may be a few other issues that will pop up when this conversion is made automatically.  If you need assistance, we can do the conversion manually for you.

 

 

 
                This is an image of the enhancements that our software will add to Excel.

   Copyright 2014-2021 Del-Air TAB Software, LLC

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